FAQ2018-04-12T13:11:40+02:00

We are kiosk manufacturers who stand behind their products.

Some answers to the most common questions.

Are custom projects done or are they standard?2018-04-12T13:11:55+02:00

All the projects we've done—more than 500 kiosks—are custom-made. We can start with standard models, but in each case, we have to adapt to the client's preferences, the specific characteristics of the location, the orientation, the access points, the budget, and the type of service they intend to offer. And then there's the selection of materials, colors, finishes, and so on. Your kiosk might resemble another, but it certainly won't be the same.

How long does it take to manufacture a kiosk?2018-04-12T13:11:55+02:00

A kiosk is always made from scratch. There are no units in stock as they are always personalized. We normally need 8-10 weeks to make it. But you should always check the actual delivery time for each project as it can vary at more or less depending on the season of the year, or the materials chosen, or the complexity of the project.

What I need is not usual ... can it be done?2016-11-14T11:59:56+01:00

We have already manufactured so many kiosks that surely you are not going to tell us anything new, but we would love it that way. With each kiosk we learn new things that help us improve and apply them in the following projects. You can ask for anything, and if you can and it makes sense to do it, we will do it.

What documentation is delivered with the kiosk? What guarantees are given?2018-04-12T13:11:57+02:00

With the quisco a complete folder is delivered with all the necessary documentation: maintenance instructions, usage tips, technical specifications and individual guarantees of the placed equipment; the approved electrical memory; etc.

The general warranty is one year against manufacturing defects or hidden defects. There are a series of materials that have a 3-year guarantee such as hydraulic pistons, exterior vinyls, etc. They are detailed in the documentation that is delivered. There is the option, at the customer's request, of signing a warranty extension contract.

How far does Microarchitecture go? What does it include and what does it not include?2018-04-12T13:11:57+02:00

Haverde kiosks are "turnkey" solutions. This means we handle the entire process. Starting with a design from us or the client, we manufacture, transport, and install your kiosk. And if you wish, we can maintain it or take care of assembling, disassembling, and storing it, especially if it's a temporary kiosk.

How can I customize my kiosk?2018-04-12T13:11:57+02:00

In addition to measurement and use, there are many more possibilities to make a custom kiosk. The most common and which are often inexpensive, are the color of the exterior and interior coatings (within a very wide range) or the graphic image. Or you can put signs, or porches, or pergolas. Also the choice of materials or the combination of them is another good way. We will do the project for you until you like it.

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